In the book First, Break all the Rules written by Marcus Buckingham and Curt Coffman, they list 12 core questions the Gallup organization discovered that give organizations the information they need to attract, focus, and keep the most talented employees. Pastors and church leaders would do well to regularly ask their leaders, volunteers, and staff these questions.
- Do I know what is expected of me at work?
- Do I have the materials and equipment I need to do my work right?
- At work, do I have the opportunity to do what I do best every day?
- In the last seven days, have I received recognition or praise for doing good work?
- Does my supervisor, or someone at work, seem to care about me as a person?
- Is there someone at work who encourages my development?
- At work, do my opinions count?
- Does the mission/purpose of my company/church make me feel my job is important?
- Are my co-workers committed to doing quality work?
- Do I have a best friend at work?
- In the last six months, has someone at work talked to me about my progress?
- This last year, have I had opportunities at work to learn and grow?
What questions do you find helpful to ask those who work with or for you?